Shipping Policy
Last updated: (15/12/2025)
At SVM Collections, we aim to deliver your orders safely and on time.
🚚 Shipping Locations
We currently ship across India.
⏱ Order Processing Time
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Orders are processed within 1–3 business days
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Orders placed on Sundays or public holidays will be processed on the next business day
📍 Delivery Time
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Standard Delivery: 5–10 business days
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Delivery time may vary depending on location, courier partner, and unforeseen circumstances
💰 Shipping Charges
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Shipping charges (if applicable) will be displayed at checkout
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Any promotional free-shipping offers will be clearly mentioned on the website
🔄 Delays
SVM Collections is not responsible for delays caused by:
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Natural disasters
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Courier partner issues
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Incorrect shipping address provided by the customer
📦 Order Tracking
Once your order is shipped, tracking details will be shared via email or SMS.
🔄 Refund & Return Policy
Last updated: (15/12/2025)
At SVM Collections, customer satisfaction is important to us. Please read our refund and return policy carefully.
✅ Returns
We accept returns only in the following cases:
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Wrong product delivered
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Damaged or defective product received
Return Conditions:
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Product must be unused, unwashed, and in original condition
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Original tags and packaging must be intact
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Return request must be raised within 48 hours of delivery
📩 To request a return, contact us at:
Email: (svmcollections7062@gmail.com)
Please share order ID and clear product images.
❌ Non-Returnable Items
The following items are not eligible for return or refund:
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Products purchased during sale or discount
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Color or design variations due to screen resolution
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Size issues (please check size chart before ordering)
💸 Refunds
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Once the returned product is received and inspected, we will notify you
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Approved refunds will be processed within 7–10 business days
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Refunds will be credited to the original payment method
🔁 Exchanges
Currently, we do not offer direct exchanges.
You may place a new order after receiving the refund.
📞 Contact Us
For any questions regarding shipping, returns, or refunds:
SVM Collections
📧 Email: (svmcollections7062@gmail.com)
📱 Phone: (91215 87062)
🌐 Website: https://svmcollections.com/
